Last updated: August 2026
These standard terms and conditions apply to every proposal, quote, invoice and engagement issued by Blue Seas AI Consulting, unless a written agreement between us says otherwise. By accepting our proposal or quote, you agree to these terms. You can accept by clicking the Accept button in a proposal, by confirming acceptance in writing (email is sufficient), or by paying the deposit or first invoice - each forms an agreement between us on these terms. Blue Seas AI Consulting is not bound by any other terms that conflict with these terms. Any changes or additions must be agreed in writing by both parties. If anything is unclear, please reach out to us before accepting.
1.1 Blue Seas AI Consulting - 'we', 'us' or 'our' means Blue Seas AI Consulting (The Trustee for Puszko Family Trust trading as Blue Seas AI Consulting, ABN 17 669 562 782), its officers, employees, contractors, successors and assigns. Client - 'you' or 'your' means the client identified in the proposal, quote or invoice, and your successors and assigns.
2.1 Any period provided by us for completion of the contract shall be an estimate only.
3.1 Our fees are outlined in the proposal or quote and are reviewed annually. Invoiced payments are due within 7 days. Overdue payments may incur interest as per Queensland's statutory rates. 3.2 Invoices are issued at project milestones as outlined in the proposal. Travel and other external costs are charged at cost. 3.3 If required, weekend or public holiday work is charged at $350 per hour ex GST.
4.1 Additional work outside the proposal requires a new agreement and may incur extra costs. Such work will be charged at $350 per hour ex GST unless otherwise agreed in writing. 4.2 Modifications beyond the original scope must be documented separately and may incur additional charges.
5.1 We aim for continuity but may substitute personnel if necessary, ensuring equal skills and notifying you promptly. 5.2 Both parties agree not to solicit or employ each other's personnel during the contract and for one year after. 5.3 We may engage subcontractors or third parties to help deliver services. Any third party engaged will adhere to these terms and maintain the same standards as Blue Seas AI Consulting. 5.4 We will oversee all work by subcontractors to ensure it meets our quality standards.
6.1 Both parties will maintain the confidentiality of each other's business information throughout the contract and for two years thereafter. 6.2 Any of your data collected will be handled in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our full privacy policy is at blueseas.ai/privacy.
7.1 Platform IP (owned by Blue Seas AI Consulting): the underlying agent orchestration framework, multi-agent architecture, integration connectors and patterns, document parsing engines, RAG pipelines, generic agent designs, generic prompts, and any code or pattern that is reusable across Blue Seas AI's client base. Blue Seas AI grants you a perpetual, non-exclusive, non-transferable licence to use the Platform IP for your internal business operations, for the duration of the engagement and indefinitely thereafter, provided Blue Seas AI fees are paid in full.
7.2 Customer IP (owned by you): your brand voice training data, precedent library embeddings, business-specific prompts, customised risk registers, knowledge captures, and any configuration specifically tuned to your business. Blue Seas AI has no right to reuse Customer IP for any other client.
7.3 Customer Data (owned by you): all client matter content, transcripts, drafted documents, and confidential business information. Never stored on Blue Seas AI systems beyond zero-retention inference. Never used to train AI models. You may extract all Customer Data in standard formats at any time on written request, including post-termination.
7.4 Reuse rights: Blue Seas AI retains the right to license the Platform IP to other clients (including other businesses in your industry) and to evolve the Platform IP independently. Your Customer IP and Customer Data are never shared.
7.5 Pre-existing IP: neither party acquires intellectual property rights over any material belonging to the other party prior to the engagement.
7.6 Third-party content: you guarantee that any designs, instructions, or source materials provided to Blue Seas AI will not infringe on third-party intellectual property rights, including copyright, patents, or registered designs.
7.7 Termination and continuity: on termination of the engagement by either party, the licence to use Platform IP survives for 90 days to enable orderly migration. You may at any time during this period extract all Customer Data and any export-ready representation of Customer IP. Blue Seas AI retains no copies of Customer Data following the migration window.
8.1 Post-deployment support for additional features beyond the initial project scope is charged at $350 per hour ex GST.
9.1 We accept liability for any direct loss or damage caused by a material breach or negligence in contract performance, provided that such liability:
9.2 Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.
10.1 We may use open-source software and components to supply software solutions and other services to you. We do not charge additional licensing fees on open-source software. 10.2 All software and components not developed by us retain the original licence and terms associated with that software. We cannot assign any rights to you, and you agree to be bound by the original developer's licence terms.
11.1 Where the engagement includes a managed service, the minimum term is 12 months from go-live unless the proposal states otherwise. After the minimum term, either party may terminate with 30 days written notice. 11.2 For engagements without a managed-service term, either party may terminate with 30 days written notice. 11.3 If terminated, you are responsible for payment for work completed up to that date and for the balance of any minimum term. 11.4 We reserve the right to terminate this contract immediately by giving written notice to you if you commit a breach of the contract, or if any payment due under the contract remains unpaid for 30 days after its due date.
12.1 These terms are governed by Queensland law, and disputes will be resolved within Queensland's jurisdiction.
13.1 We will not be liable to you or considered in breach of this contract for any delay or failure to fulfil obligations caused by events beyond our or our subcontractors' reasonable control. This includes any act or omission by you, regardless of whether such events were foreseeable at the time this contract was made.
14.1 You indemnify us against claims arising from third-party intellectual property rights infringements relating to material you supply.
15.1 The contract starts upon acceptance and continues until project completion - and through any managed-service minimum term under clause 11 - unless terminated earlier under clause 11.
16.1 Changes beyond the agreed scope must be documented and may incur additional costs.
17.1 You agree to reasonably consider our requests to issue public relations (PR) material related to the project, including announcements at contract signing, during, and after the project. All PR material will adhere to confidentiality and intellectual property requirements. We will ensure that such material is not damaging to your interests or reputation.
18.1 Project timelines depend on timely cooperation from both parties. Where we have made a reasonable request for information, access, materials, or approvals, and no response is received within 3 business days, the project delivery timeline will extend by the number of days we have been waiting. 18.2 Where a project must be paused due to delayed client responses exceeding 5 business days, a re-activation fee of $500 ex GST applies upon resumption of work. This fee covers re-briefing and rescheduling costs. We will notify you before this fee is applied. 18.3 We will make every reasonable effort to keep requests clear, specific, and easy to respond to.
19.1 Where an engagement includes a monthly retainer, the retainer secures reserved capacity, ongoing access, and strategic continuity for the agreed period. 19.2 Unused sessions, hours, or capacity within any calendar month do not roll over into subsequent months and are not refundable. 19.3 Short pauses of up to 4 weeks (for example holidays, weddings, or other short absences) do not change the monthly retainer fee. The slot remains reserved. 19.4 Extended pauses longer than 4 weeks may be agreed with at least 30 days written notice. During an agreed extended pause the retainer fee does not apply, and the original slot is held subject to availability when work resumes.
20.1 Your system runs on accounts provisioned in your name from day one - hosting, AI provider, and domain - so the live system sits in your control. 20.2 Should Blue Seas AI cease to trade, become insolvent, or abandon the engagement (defined as failing to respond to a critical issue for more than 30 days without agreed cause), you receive a full technical export of the system - code, prompts, workflows, and configuration, documented - so a new provider can take it over without rebuilding from scratch. 20.3 This is a continuity guarantee: if you choose to end the engagement for any other reason, your data and outputs remain fully and immediately yours, and we will discuss a paid, bounded technical handover in good faith.
21.1 The systems we build produce AI-generated output. AI output can contain errors and is provided to support your team's judgement. You are responsible for reviewing AI-generated output before it is relied on or sent outside your business, in line with the human-review tiers agreed for each workflow. 21.2 We do not warrant that AI output will be error-free, and clause 9 applies to any claim arising from reliance on AI-generated output.
Questions about these terms? Contact us at hello@blueseas.ai or (07) 5300 2344. Our website terms of use and privacy policy are at blueseas.ai/privacy.