Legal
Privacy Policy & Terms
Last updated: October 2026
Privacy Policy
This policy explains how we collect, manage, process, secure and store your personal information.
How We Collect and Use (Process) Your Personal Information
We collect personal information about visitors and customers. Typically, this information is limited to:
- Name
- Business name
- Work email
- Work phone number
We use this information to provide prospects and customers with our AI consultancy services.
We do not sell personal information to anyone. We only share it with third parties who assist us in delivering our services.
From time to time, we may receive personal information about individuals from third parties, which might include further details on your employer or industry. We may also collect your personal data from publicly available sources (e.g., LinkedIn).
Use of the Blue Seas AI Consulting Website
As with most websites, we automatically collect certain information and store it in log files. This information may include:
- Internet Protocol (IP) addresses
- Region or general location where your device is accessing the internet
- Browser type and operating system
- Other usage information related to your use of our website, including a history of the pages you view
We use this information to design our site to better meet our users' needs. Your IP address may also be used to help diagnose issues with our server, administer our website, analyse trends, track visitor movements, and gather demographic information that helps us identify visitor preferences.
We have a legitimate interest in understanding how visitors, customers, and potential customers interact with our website. This knowledge allows us to provide more relevant services, improve communication, and ensure our team is appropriately staffed to meet customer needs.
The Website Assistant
Our website has an AI assistant called Bluey, opened with the "Ask Bluey" button. If you type a question into it:
- Your question is sent to our AI provider, Anthropic, which writes the answer. Anthropic processes it outside Australia.
- We save your question and the answer with our website host and in our own business files, so we can improve the website.
- If you choose to leave your email address in the chat, we save it with your questions and use it to reply to you.
- The AI providers we use may keep each request for up to 30 days for their own safety checks, or longer if a check flags it.
If you use the microphone or spoken answers in the assistant:
- Your own browser turns your voice into text. Chrome does that through Google, Edge through Microsoft and Safari through Apple, under their own privacy terms. We do not record or keep the sound.
- If you switch on "Read answers out loud", or ask by voice, the answer is read out as well. The words of that answer are sent to our voice provider, ElevenLabs, which makes the sound outside Australia. The voice is an AI voice. Where it sounds like Bart Puszko, it is an AI copy of his voice, made with his consent.
Please do not type personal, client or confidential details into the assistant. If you have a question about this, email hello@blueseas.ai.
This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
Terms and Conditions
Introduction
These Terms and Conditions govern your access to and use of the Blue Seas AI Consulting website. The terms that govern our client engagements (proposals, builds, managed services, training and courses) are our Standard Terms of Engagement.
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement.
Provision of Services
You agree and acknowledge that the Website is entitled to modify, improve, or discontinue any of its services at its sole discretion and without notice to you.
Proprietary Rights
You acknowledge and agree that the Website may contain proprietary and confidential information including trademarks, service marks and patents protected by intellectual property laws and international intellectual property treaties.
Submitted Content
When you submit content to the website you simultaneously grant us an irrevocable, worldwide, royalty free licence to publish, display, modify, distribute, and syndicate your content worldwide.
Termination of Agreement
The Terms of this agreement will continue to apply in perpetuity until terminated by either party without notice at any time for any reason.
Disclaimer of Warranties
You understand and agree that your use of the Website is entirely at your own risk and that our services are provided "As Is" and "As Available".
Governing Law
This Terms and Conditions of Use Agreement shall be governed by the laws of Australia.
Changes to the Terms
We reserve the right to modify these Terms from time to time at our sole discretion and without any notice.
Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Your privacy, in plain terms
Not answered here? Call (07) 5300 2344 or book a free 20‑minute chat.
What personal information does Blue Seas AI collect?
Typically your name, business name, work email and work phone number, plus the standard log data most websites collect, such as IP address and general location. From time to time we may also receive information about you from third parties or from public sources such as LinkedIn.
Does Blue Seas AI sell my personal information?
No. We do not sell personal information to anyone. We only share it with third parties who assist us in delivering our services.
What do you use my information for?
To provide prospects and customers with our AI consultancy services, and to respond to enquiries you make through the website. Personal information is handled in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
How do I ask a question about my data?
Email hello@blueseas.ai or call (07) 5300 2344 and we will come back to you.
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